I’ve worked with publishers most of my professional life, and seen all kinds. Usually, they are great leaders who have a vision for their brand(s), and are good at executing that vision. In the good old days, that was enough. A clearly defined goal, and a method of achieving it. If you have a good grasp of both, and can easily follow through – you will succeed. Somehow, the digital transformation and rise of social media has managed to screw up this formula. More and more I see publishers who have either lost their vision (in the constant chase after shiny new revenue streams and audiences), or lost their ability to execute properly (constantly evolving technology and poor technology education are largely responsible for this).
Just how easy is it to lose vision in publishing world? Let’s illustrate: do you think as yourself as both a publisher and a platform? A ‘platisher’? That concept didn’t make sense 5 years ago when it was introduced, and it still doesn’t make any sense today. It’s a nonsense concept, why is it still being used? And more importantly, are you still hounded by it? If so, stop it.
Here’s another quick test: do you think of yourself as a both local and global publisher – ‘glocal’? Yeah, that is a nonsense concept as well. Those two scopes are diametrically opposed, so please stop trying to do both. Seriously, just stop it.
Here’s more: are you ‘android-only’, ‘mobile-first’, ‘post-social’? None of these concepts should impact your vision. These are only devices or platforms – they can steer or even dictate your execution, but in no way they should impact your vision for your brand(s).
All kidding (and industry lingo) aside, there have been a lot of technology distractions, and many of them have succeeded at knocking publishers off their tracks. If you don’t have a vision today, I don’t think I can help you. You will want to be one thing in this quarter, and another thing in the next quarter, and as tempting as it is to ride that roller coaster with you – we’re just going to try to catch up to whatever you (as a publisher) think you are now. I can’t help you if you cannot stick to a single, defined vision. Plenty of other ‘consultants’ will gladly take your money and deliver zero value to you. Don’t get me wrong, you will receive slick rebrands, refreshes, color scheme changes – but when there is no clear vision, these add up to very little. We all know those types of ‘consultants’ (the use of quote is intentional), and know it’s an expensive, risky, often valueless exercise.
But if you have a consistent vision (even if it’s different from 5 years ago), and you’re willing to stick to it, and just need help in execution, we should definitely chat about how I can be of use. See, I’ve been steering publishers towards better execution, and have seen lasting, positive effects.
The more I work with publishers as a consultant, the more I see one common thread. As their ROI shrinks, and ad/circ rates go down, the instinct is to re-position, re-brand, or re-vamp. That’s costly, involves metrics people do not understand, and involves old habits people do not easily change. And so relaunch after relaunch – publishers still don’t hit their targets. Why? Because they keep changing the vision, without focusing enough efforts on execution (and measurement).
This is where I can help – first, with a few core questions. How did you acquire users 5 years ago vs. 5 months ago? How did you renew subscribers 5 years ago vs. 5 months ago? How much did that cost 5 years ago vs. 5 months ago? These are not questions related to vision. These are all about execution, about your methods. Then I start making recommendations, and steering your operations. Technology education. Workflow management. Team management. Ad operations. Production tracking. Error tracking. Customer journey. Customer intent. Not sexy terms, but if you approach operations diligently, you will execute much better. In a nutshell, your operations need some TLC.
I realize it’s not as appealing to tweak your content production and distribution as say, re-design the magazine/website logo. But, project after project, in my experience, improving your content flow, speeding up the website, fixing your broken links, syndicating your content to more portals, reducing your content production, and the always-ignored TECHNOLOGY EDUCATION – will get you a lot more exposure, reader engagement, and ultimately, evergreen value – than a logo change.
So please, focus on your execution, measure it, and keep improving technology/workflows rather than planning the next logo revamp or color change. I can show you how your can run your brands better, and how to get better ROI with fewer distraction from your vision.